Refund policy
REFORMIA Return Policy
48-Hour Inspection Rule
Customers must inspect products upon delivery and report any damage within 48 hours with photo/video proof.
Failure to do so may result in rejection of claims.
EU Right of Withdrawal
- Customers may return products within 14 days
- Items must be:
- Unused
- In original packaging
Non-Returnable:
- Custom or made-to-order products
- Used or assembled products
- Damaged items not reported within 48h
Refund Conditions
- Return shipping is paid by the customer
- A restocking fee up to 25% may apply
- Refunds are issued after inspection