Refund policy

REFORMIA Return Policy

48-Hour Inspection Rule

Customers must inspect products upon delivery and report any damage within 48 hours with photo/video proof.

Failure to do so may result in rejection of claims.

EU Right of Withdrawal

  • Customers may return products within 14 days
  • Items must be:
    • Unused
    • In original packaging

Non-Returnable:

  • Custom or made-to-order products
  • Used or assembled products
  • Damaged items not reported within 48h

Refund Conditions

  • Return shipping is paid by the customer
  • A restocking fee up to 25% may apply
  • Refunds are issued after inspection